Question and Answer
Why choose NOVOMORO
NOVOMORO models are purposely-designed for FDM, proven on real 3D printers.
Print-ready models in STL+3MF.
Do I receive a physical product?
No. All items are digital 3D files for download and self-printing.
Which formats are included?
You’ll get STL and 3MF files, compatible with most slicers and printers.
Where can I download the files?
Option 1 — Directly after purchase
- After checkout, an Access Downloads button
appears in your order summary. Click it to go to the account sign-in
page.
- Once signed in, you can download your files via Access
Downloads or Orders.
- If clicking Download doesn’t work the
first time (the page refreshes), return to Access Downloads
and click again — the buttons should now work.
Option 2 — Account login / Email link (one-time access)
- After purchase, sign in with the buyer email
you used at checkout and download your products from the
Download page.
- If the downloads page doesn’t load properly on the first
attempt the site will load new, open your product again tap Access
Downloads; the Download buttons should
then appear and work.
Are refunds possible?
Due to the nature of digital files, no refunds or exchanges are offered.
Can I use the files commercially?
No. Files are for personal use only. Resale, sharing, or commercial use is not allowed.
How do I start with 3D printing?
It’s all covered in the NOVOMORO Beginner’s Guide—from choosing your first printer and materials to slicer basics, first print, troubleshooting, finishing, and maintenance.
Will the models work with my printer?
Files are tested with common slicers and FDM printers. Results depend on your setup.
You can slice on your own slicer-software with the STL file.
Can I edit the models?
You may modify them for personal use. Redistribution or selling of edited versions is not allowed.
How big are the models?
They are scaled for desktop FDM printers but can be resized in your slicer.