Question and Answer

Why choose NOVOMORO

NOVOMORO models are purposely-designed for FDM, proven on real 3D printers.
Print-ready models in STL+3MF.

Do I receive a physical product?

No. All items are digital 3D files for download and self-printing.

Which formats are included?

You’ll get STL and 3MF files, compatible with most slicers and printers.

Where can I download the files?

Option 1 — Directly after purchase

  • After checkout, an Access Downloads button
    appears in your order summary. Click it to go to the account sign-in
    page.
  • Once signed in, you can download your files via Access
    Downloads
    or Orders.
  • If clicking Download doesn’t work the
    first time (the page refreshes), return to Access Downloads
    and click again — the buttons should now work.

Option 2 — Account login / Email link (one-time access)

  • After purchase, sign in with the buyer email
    you used at checkout and download your products from the
    Download page
    .
  • If the downloads page doesn’t load properly on the first
    attempt the site will load new, open your product again tap Access
    Downloads
    ; the Download buttons should
    then appear and work.

Are refunds possible?

Due to the nature of digital files, no refunds or exchanges are offered.

Can I use the files commercially?

No. Files are for personal use only. Resale, sharing, or commercial use is not allowed.

How do I start with 3D printing?

It’s all covered in the NOVOMORO Beginner’s Guide—from choosing your first printer and materials to slicer basics, first print, troubleshooting, finishing, and maintenance.

Will the models work with my printer?


Files are tested with common slicers and FDM printers. Results depend on your setup.

You can slice on your own slicer-software with the STL file.

Can I edit the models?

You may modify them for personal use. Redistribution or selling of edited versions is not allowed.

How big are the models?

They are scaled for desktop FDM printers but can be resized in your slicer.